Policies
Return & Refund
For your satisfaction, we ensure that you always get food delivery according to your requirements. Our return and refund policy enhances the trust of our customers in our determination.
Wrong order
Our management team ensures that you get the right food delivered at your place. However, if you get the wrong order delivered, then, you can simply contact us and let us know. We can make suitable changes in the transactions and provide the right food.
Bad food
Though we always cook our food with the freshest ingredients, we feel that it is our responsibility to provide assurance regarding the bad food. If you feel that the food is in bad quality, call us and let us know. We will take care of the inconvenience and provide you suitable refunds.
Cancellation of the order
We are unable to provide refunds for the return of the food. Also, if you cancel the order after the food has been cooked, the cancellation is not acceptable. For more information, you should contact us.
Contact us to ask your queries!
There are various terms and conditions that we include to ensure perfection and professionalism in our services. So, if you feel the need to know more about our refund and return policies, feel free to give us a call. Our management team is always there to answer all your questions and help you out with the ordering.
We want to make sure that you receive the best quality food and enjoy it at your own place. And you can help us in doing that.
Terms & Conditions
Here are all the major terms and conditions regarding our services at Mystic Pizza
Sign in terms
When you sign in to our website, you agree to the terms and conditions that we have. The terms and conditions apply to the transactions related to the services. You give us necessary information related to the address, contact, email, and others for service purposes.
Prices of the products
By placing your order, you become liable for the prices of the ordered items along with the associated taxes. We provide you a clear knowledge of the prices along with the taxes included at the time of the order placement. Hence, you should clear all your doubts about the prices in the first place.
Delivery terms
We have a set radius of services in various locations. We require your address in the location and contact details to deliver the food within the given period of time. The policy of delivering fresh food requires you to give us the necessary time to send your orders.
Payment methods
There are several payment methods available when you are using Mystic Pizza services. The methods are safe and secure. So, you can pick any of the available choices and make the payments.
Call us for assistance!
If you have more questions related to our terms and conditions, feel free to give us a call. Our team is always there to clear your doubts and help you leverage our services.
Keep enjoying delicious food at your own place with Mystic Pizza.
Privacy Policy
Mystic Pizza gives immense importance to the privacy of the customers. With the high-standards of policy and the advanced platform, we are capable of keeping your information safe within our reach.
When do we collect your information?
By visiting our website and placing your order, you provide us some necessary information. Information such as your location, contact, address, email, and other necessary pieces of information becomes important to provide services. We also ask for other details in order to provide you the benefits of our discounts, offers, and combos.
How do we use your information?
All the pieces of information that you provide us are used to ensure the quality of services. We maintain a strong relationship with our services. With your information, we try to understand your preferences and requirements to offer top-notch services. Also, the information becomes helpful in legal and regulatory needs. The services and operations get better for us and convenient for you.
When do we disclose the information?
All your personal information stays safe with us. We only share it with the internal departments to ensure comfort and reliable services. However, your information might get shared with public officials, working under government. The disclosure to the government only happens when it is required by law and regulation.
We never use your personal information other than the mentioned reasons. Our platform and the management team keep your information safe and protect your privacy.
If you have more questions in mind, feel free to contact us.